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Artificial intelligence, a real asset for hotels

How Welcome Family supports this transformation

Artificial intelligence (AI) is no longer a concept reserved for laboratories or major industries. It's now making its way into the daily lives of hotels, gradually transforming the way they manage their operations, their staff, and above all, thecustomer experience. A solution that is not just reserved for large international groups: it also concerns independent hotels, family-run establishments and human-scale chains.

According to a study published by Research and Markets, the global hotel industry is set to grow by 5.9% a year from 2024. For luxury hotels, this growth rises to 7.2% per year. At this rate, the market could exceed $1,000 billion by 2030.

But to keep pace with this dynamic, hotels need to rely on modern tools, and AI is now among the most powerful levers.

What major groups are already doing

In an article in Les Echos, we discover how groups like Accor, Hilton and Marriott have integrated AI at various levels of their organization. The watchword? Increase efficiency and profitability, while personalizing the customer experience even further.

At Accor, for example, the Winnow Vision tool - a camera coupled with an intelligent scale - is used to analyze food waste. Thanks to AI, kitchens can adjust their quantities and reduce waste. The objective is clear: halve losses by 2030. Hilton and Marriott have also adopted this solution.

Other tools are used to optimize schedules, track performance indicators (such as occupancy rates or revenue per room) and even make predictive recommendations thanks to advanced algorithms.

What about independent hotels?

The good news is that these technologies are no longer reserved for the big names. More and more accessible solutions are emerging, specially designed for independent hotels. Some regions even offer financial assistance and strategic support to help hoteliers make the leap.

Today, artificial intelligence is becoming a true daily ally: it cananticipate needs, improve service, save time and money.

What we offer Welcome Family

At Welcome Family, we are constantly on the lookout for new developments. As specialists in games, children's kits and equipment for families, we are committed to supporting hotels in this transformation, in our own way.

Our promise is simple: to save you time and guarantee impeccable service for your family customers.

How can we help? By setting up an intelligent automatic alert system for your children's kit orders.

Here's how it works:

➡️ You choose your ideal mailing frequency: monthly, at the start of the season, or for special occasions.

➡️ Together, we analyze your habits and order history.

➡️ We automatically send you the right kits with our new products, so you don't even have to think about it.

The aim? Never be caught short, especially during busy periods. You stay in control, while gaining in peace of mind and efficiency. This type of solution offers: personalized, optimized services, designed to simplify day-to-day operations

Why AI is changing the game

Artificial intelligence is not a gadget. It's a practical tool that can :

🔁 Reduce repetitive tasks

📊 Make better decisions thanks to data

😊 Improve customer satisfaction

📈 Better anticipate activity peaks

💸 Reduce costs

It doesn't replace the teams. It enables them to concentrate on what really makes the difference: welcoming guests, listening to their needs, and delivering quality service. For an independent hotel, the challenge is not to automate everything, but to choose the right tools, at the right time, to gain in efficiency... without losing humanity.

AI is no longer a promise of the future: it's already here. It is gradually transforming every facet of the hotel business, from back office to customer relations. It can also serve simple, concrete, essential needs such as welcoming families.

Would you like to find out more, or test a customized solution for your orders?
Contact our team.