A vos photos ! Les réseaux sociaux pour développer votre communication !

Facebook, Twitter, Instagram, social networks are becoming more and more present. What about you? Have you taken the step to register on one of these platforms? We are talking about a gold mine, which will allow you, as a restaurant owner, to communicate in a completely free way (almost all the time) about the evolution of your establishment. Today, we give you some tips to develop your communication.

What's new?

One of the most important points is to be able to share your news, the new dishes you offer, the new surprises in the children's menus, the promotions, the loyalty advantages, etc.

And it's very easy! Hop, a nice picture of your speciality of the moment, or of what you want to highlight, a little text that makes you want to know more, and you post it!

Customers will be delighted to know what's going on in your restaurant, and will think of you for the next place to eat.

The reviews fair

As you've heard, review sites are growing like weeds on a rainy day. Is it good? Is it bad? In any case, you have to deal with it, and it's better to play with it than to get angry at every comment. Take advantage of reviews, whether they are good or bad, to affirm your closeness to customers and show that you have a team that listens, always looking for positive developments.

Thus, a good comment will be thanked. And we will invite the customer to come back as soon as possible to taste the new specialties (if there are any). We will also thank a bad review for taking the time to tell us the less positive points of the establishment, while answering that you are working on this point with your team. You can add that you hope to see this customer again in your establishment. If you feel like it, you can offer a discount to those who had a really difficult experience. Or on the contrary, a magical experience. But be careful who gets it.

Customers are king!

You all know that phrase... And what better way to make a customer king than to give them a choice, all the way? Do you change your current menu every month? Why not involve your customers in this choice? For example, you create a different burger every month, you can create a contest "create your burger" on social networks. The winner is on the menu for the duration of your dish of the moment.

Makes you hungry, right?

On a social network like Instagram, you have the opportunity to share your photos. Your appetizers, your dishes, your desserts, the team, your rooms, the terrace when the weather is fine? Let your imagination run wild. But above all, keep in mind that a quality photo will make people salivate more than a bland photo, or one that is blurred and without light. Take care of your presentation, and you will become the king of social networks! Customers will flock to discover this restaurant that makes them so hungry.

Talk about us!

We are also on social networks. The more you share your content, the more you affiliate with other accounts and the more visible you are. So don't forget to talk about the Welcome Family label to affirm your kid-friendly side, or to talk about our guide of good addresses, the new toys on your children's menus, etc. We exist under the name @welcomefamily

We will also repost your photos where we have been tagged, so that we can support your commitment to families all the way!

With all these tips, we're waiting for many of you on the web! We can't wait to see your profiles, and if you already have some, don't hesitate to share them with us!

For more information: www.https://welcomefamily.com/en/