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How to welcome animals in the hotel?

Pets are considered an integral part of the family for many people. As a result, more and more hotels are accepting pets. Pet owners now preferto travel with their pets rather than leave them at home. If you are a hotel manager, offering pet-friendly facilities is very important, especially if you want to retain and attract more guests to improve your numbers and most importantly stay competitive. Here are some tips on how to best accommodate pets in your establishment.

Equipment for animals in hotels

Pet lovers can't help but take their companion with them on their travels. That being said, offering pet-friendly amenities is an important step in catering to this growing clientele. It is important to have food and water bowls , mattresses, a dog or cat brush , as well as toys, and any other equipment necessary for the pet's enjoyment .

By doing so, you prove to customers that you care about their pets, which can increase their satisfaction and encourage them to return for a future visit! An approach that is similar to kid-friendly establishments where everything is adapted for the well-being of children. So why not do the same by becoming a pets-friendly establishment?

Gift to offer to clients with dogs and cats

In a competitive company, you need to differentiate yourself from the competition with small strategies. In this situation, the goal is to attract customers with special offers. One way to do this is to offer gifts for your customers' pets. Comfortable cushions, toys, pet brushes, water bowls, dog and cat treats, you can offer accessories that are suitable for all pets. And offer the best experience to your customers for their dog and cat by offering a special pet welcome package. Don't forget to offer personalized goodies with your logo. Souvenir gifts that their owners can take home.

Establish clear rules for dog and cat owners

Providing a pleasant experience for your guests also means ensuring a satisfactory experience for other hotel guests. Clear rules about where pets are not allowed to go,as well as waste disposal for pets, are important to keeping your hotel clean. Also, make sure that dog and cat owners do not leave their pets alone in their rooms to avoid excessive barking or meowing, which could be a source of discomfort for other guests. Create a small guide is in order, if you have a garden show the space allocated for the animals, create a path to access it. In your entrance, allow people with hair allergies to have a reserved area. Small details to put in place that will allow the satisfaction of all.

Staff must be well trained to provide effective service

Hotel staff should be well trained to work with pets. Receptionists, housekeeping staff and breakfast staff should all know how to work with guests who have dogs and cats. They should be familiar with the general rules you have established for accommodating pets and be able to meet their needs. Staff should also provide information about local areas that are accessible to dogs and cats, such as hiking trails or beaches where pets are welcome. These are extras that will be appreciated by vacationers.

Word of mouth is important

One way to attract more guests with pets is to keep guests happy and encourage them to tell their friends and family about your hotel. Make sure pets are welcomed, the amenities are quality, and the rules you set are clear. Also, host pet-friendly events to create a memorable experience that will stick in the minds of your guests. New guests will come spontaneously when they hear about your hotel via positive recommendations. Also encourage reviews/testimonials, by offering your customers to leave comments on your website or on google.

Pet-friendly hotels are a trend that is sure to continue to grow. By making an effort to accommodate guests who travel with their pets, you can generate more revenue for your business. Offer pet-friendly amenities, establish clear rules and train your staff to provide quality service. Then, listen to what your customers have to say, offer personalized service and host pet events to generate additional good impressions. With these practical tips, you're well on your way to becoming a pet-friendly hotel.

ASK FOR A QUOTATION/CATALOGUE OF PET EQUIPMENT FOR YOUR HOTEL