HOW DO WE PROCESS YOUR DATA
RGPD 2018 / GDPR update | Date of update : 25 May 2018
This information is intended to inform users of this site of the processing of their data and their rights in accordance with the European General Data Protection Regulations (GDR).
1. INFORMATION GATHERING
MARKETING CREATION collects information about its users as follows:
Contact data: Marketing Creation collects data from natural and legal persons through contact forms on its Website, email exchanges, contact forms on social networks and business card exchanges in physical networks. This data includes the following information:
- First name
- Telephone number
- Business address
- Marketing Creation Creation collects on its Zoho CRM commercial information, in addition to contact data, on :
- E-mails exchanged with users,
- Contracts, estimates and invoices exchanged with users,
- The names of a company's employees and their positions.
2. PROCESSING PURPOSE
These data are used to:
Track the opening of emails sent by Zoho Campaign, including audience measurement, service error analysis, prevention and detection of technical or security problems.
Respond to contact requests: Contact information is used to respond to requests, particularly in the event of a commercial contact or support request.
Send newsletters, communications are sent by mass email on Marketing Creation news. These communications can be deactivated at any time by a link provided for this purpose. This deactivation is not blocking the execution of the rest of the service.
Invoice the service and manage the commercial relationship.
Aggregate information for which it is no longer possible to identify individuals (free of any personal information) such as aggregate statistics may not be used for commercial purposes.
3. STORAGE PERIOD
The retention period for data provided to the service is set at three years.
4. INFORMATION SHARING
Data is never shared or sold to anyone and has never been shared or sold to anyone.
The data is secured by the use of Google Drive email and folder sharing service, access to which is doubly secure by double validation by SMS, on the one hand, and by the use of the professional platform G-Suite, on the other. Commercial data is stored on the Zoho CRM, which is also secured by double validation. Strong measures to protect the confidentiality, integrity and availability of data have been put in place.
Users who have provided data to the service may contact the person responsible for the management of personal data at the following email address:
To assert their rights:
Right of access: The user can request an extract from the personal information stored and processed.
Right of rectification The user may request to modify erroneous information
Right to be forgotten: The user can request to delete one or more personal data
Portability rights: The user has a right to the portability of his data. However, since the data processed are contact data or data replicated from readers' information systems, data portability is not necessary in the context of a change to another similar service provider.
In the event of a dispute or query regarding the processing of personal data, the user may contact:
or to the local personal data control authority (CNIL for France).
By providing personal data, the user consents to their use for the purposes defined above. Consent may be withdrawn at any time by specifying the scope of the change in consent to the Marketing Creation Data Protection Officer or any other automated means made available to the user to exercise this right (such as an unsubscribe link).
It should be noted that the withdrawal of consent for the processing of all or part of the personal data may degrade or make it impossible to provide the associated service(s).
8. TRANSFER TO A THIRD COUNTRY
The data are transferred to countries outside the European Union in the following cases:
This policy may change in particular in the event of regulatory changes or if changes are made to Marketing Creation activities. In the event that changes in this policy affect your rights, Marketing Création will contact you by email to inform you of the changes.